Shipping policy

We are committed to delivering your order promptly and securely. Below are our shipping terms:

Shipping Destinations

  • We currently ship domestically and to select international locations. Shipping availability will be confirmed at checkout.

Processing & Delivery Time

  • Orders are processed within 1-3 business days after payment confirmation.
  • Estimated delivery times:
    • Domestic: 3-7 business days
    • International: 7-21 business days (depending on location and customs clearance)

Shipping Rates

  • Shipping costs are calculated based on the destination, package weight, and shipping method selected at checkout.
  • Free shipping may be available for qualifying orders (if applicable).

Tracking Information

  • Once shipped, customers will receive a tracking number via email to monitor their order status.

Delays & Lost Packages

  • Afri Globe Business Enterprise is not responsible for delays caused by carriers, customs, or unforeseen circumstances.
  • If your package is lost or delayed beyond the estimated delivery window, please contact us at [email/contact details] for assistance.

Damaged or Incorrect Orders

  • If you receive a damaged or incorrect item, notify us within 48 hours of delivery with photographic evidence. We will arrange for a replacement or refund as necessary.

If you have any questions or need assistance with a return or refund, please reach out to our Customer Service team:

Afri Globe Business Enterprise
Email: info@afri-globe.com
Phone: + 393 51 061 71 33
Address: Via San Marco 33 Piacenza italy 29121